VoIP has become incredibly popular recently, especially in businesses that value communication. But did you know that this technology has a lot of surprises hidden inside? VoIP lets employees use desk phones or software apps to communicate online. This means they can work from home or anywhere, which fits well with current business trends.
It's Not As New As You Think.
Modern VoIP uses codecs to transform your voice into data packets sent across the internet. These packets are then organized and reassembled at the destination to make a phone call. This makes it easier to work from home, as long as you have a decent internet connection. VoIP is versatile, allowing you to use several devices to receive and make calls. VoIP can help you stay connected to your team and customers, whether working in the office or on the go. It works well with existing systems, like email and customer relationship management (CRM) tools. This allows businesses of all sizes to grow without being limited by outdated technology. You can check Ooma: VoIP phone system: a step-by-step guide for more updated information about internet-based phones.
It's Cheaper Than You Think.
Many business owners think VoIP systems are expensive, but it's less than you might think. With the right system, your business can save up to 90% on international and 40% on local calls. It also eliminates the need for separate voice and data networks, lowering infrastructure and maintenance costs. VoIP call quality is a lot better than PSTN calls. While the latter can range from 300 to 3.400 Hz, VoIP calls can deliver clear and precise sounds.
Another thing is that you only pay for what you use with VoIP. Scalability is also possible, allowing you to add new lines and resources when needed. This is important for businesses with seasonal demands or growing into new markets.
It's More Flexible Than You Think.
There's almost no limit to the features you can add to your VoIP system. Modern systems can track virtually everything – usage, bandwidth, duration, call origin and destination, and cost – to help you manage your business more effectively. It's also easy to add conferencing capabilities to your VoIP system, which can reduce travel costs and improve team productivity. To get the best results, ensure you work with a quality service provider that connects to your business network over high-speed, low-latency ethernet cable.
It's More Secure Than You Think.
It may not be obvious initially, but VoIP's security is stronger than you think. It uses encryption like other data, so only those with credentials can access it. However, it's not just about credentials: users must follow best practices like keeping passwords secure and not sharing them with anyone else. Since VoIP uses the internet, it's susceptible to other vulnerabilities like eavesdropping and denial-of-service attacks (DoS). These attacks flood servers with traffic, making them inaccessible. Fortunately, these attacks can be stopped by following some simple best practices, such as regularly analyzing logs to detect intrusions and acting quickly when one occurs.